Privacy

Policy

Privacy Policy

At Falcon Boats, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or rent a boat from us.

1. Information We Collect

Personal Details: Name, email, phone number, address, and payment details provided during booking. Rental Information: Boat type, rental dates, waiver signatures, and security deposit details. Website Data: Technical information such as IP address, browser type, and usage patterns.

2. How We Use Your Information

We use your personal information to: Process bookings and rental agreements Verify identity and rental eligibility Communicate regarding bookings, policies, and updates Ensure safety, insurance, and legal compliance Improve website performance and customer service

3. Sharing of Information

We do not sell or trade personal data. Your information may only be shared with: Insurance providers (for liability coverage) Legal or government authorities (if required by law) Service providers helping us operate our business securely

4. Data Security

We use industry-standard security measures to protect your personal and payment information. However, no system is completely secure, and Falcon Boats cannot guarantee 100% security.

5. Data Retention

We retain your information only as long as necessary for rental operations, legal obligations, and dispute resolution.

6. Your Rights

You have the right to: Request access to the personal information we hold about you Request corrections or deletion (subject to legal and insurance requirements) Withdraw consent for marketing communications

7. Cookies & Tracking

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@falconboats.caPhone: (778) 885-8761Address: Canada Burnaby, British Columbia